All vouchers are strictly valid for 12 months only from the date of purchase and will not be extended beyond the date of expiry. 

House of Tides will not be held responsible for any personal circumstances that may cause you not redeeming your voucher from date of purchase until the expiry date of the voucher.

Vouchers are non-refundable, non-transferable and cannot be exchanged for cash or credit facilities.

Each voucher is individually coded and MUST be mentioned when making your reservation. 
House of Tides reserve the right to refuse vouchers if not mentioned upon booking.

Vouchers can be used as part payment towards a larger bill.
Unfortunately, unused values will not be refunded.

All vouchers MUST be presented to reception on arrival so our team can process the voucher in order to remove the value from the final bill.

House of Tides reserve the right to refuse vouchers handed in at the end of the meal if the bill has already been presented.

Photocopied or amended vouchers will not be accepted. 

Please treat the gift vouchers as cash as they cannot be replaced if lost or stolen.