BOOKING & CANCELLATION POLICY
By making a reservation at House of Tides you agree to our reservation & cancellation terms.
​
Please Note we will no longer require card details to hold a reservation.
​
To secure your table we now require a deposit of £50 per person for all reservations
except Sunday lunch which we require a £25 deposit per person.
The deposit per person paid will automatically come off your bill at the end of your meal.
In the event that a booking is not honoured in whole or in part, or is cancelled with less than 48 hours notice for tables up to 4 guests and 72 hours for all tables 5 or more, the deposit paid per person will be non-refundable. If the required notice is given we will refund the deposit (minus a £5 administration charge per person).
​
Please note menus and prices are subject to change.
In these challenging times, it’s more important than ever to honour your booking and respect the cancellation policy. By doing so, you are helping us to sustain our business.
All cancellations must be requested via email along with your booking reference number.
​
We would also respectfully ask that you are ready to be seated at the time of your reservation. Where this is not the case, the time that you are seated will depend entirely on availability.
​
​Please be aware that we are unable to accommodate guests arriving after 2.00pm for lunch and 9.30pm for dinner
DIETARY REQUIREMENTS
Please inform us of any dietary or allergy requirements at the time of your reservation or 48 hours-notice prior to your booking date.
This will help us ensure that we can create the best possible menu to accommodate your needs.
​
Whilst we can cater for most dietary & allergy requirements, unfortunately we are unable to offer a menu suitable for some very restricted diets.
​
House of Tides cannot be held responsible if we are unable to cater for specific dietary requirements if insufficient notice is given. We apologise for any inconvenience this may cause.